Support

Stuck on something, found a bug, or have an idea to make Little Jigsaws better? We'd love to hear from you.

Email us

We read and reply to every message — usually within a couple of days.

support@steelbytelabs.com

Reporting a bug?

Include your device model (e.g. iPhone 16 or Samsung Galaxy S24), OS version, what you were doing when it happened, and a screenshot if you can — it helps us fix things much faster.

Purchase issues

Remove Ads and any purchased Marketplace packs restore automatically when the app opens. If something's still missing, try Settings → Restore Purchases, signed into the same Apple ID (iOS) or Google account (Android) used to buy. Refunds are handled by the store you bought through, not by us directly — iOS: reportaproblem.apple.com · Android: Google Play's refund page.

Quick questions

Most common questions — offline play, saved progress, how the Magic Wand works — are answered in the FAQ.

Feature ideas

We genuinely shape updates around player feedback, so send yours in.